APAR status
Closed as program error.
Error description
The IBM Spectrum Protect Plus Appliance scheduled catalog backup can stop with the following messages seen in the job log : SUMMARY,<timestamp>CTGGA2398,Starting job for policy <SLAName> (ID:<SLAId>). id -> <JobId>. IBM Spectrum Protect Plus version 10.1.9-2713. ... INFO,<timestamp>,CTGGA0830,Start protection of Configuration catalog. ... INFO,<timestamp>,CTGGA2168,Done protection of Configuration catalog. Duration: 2208ms Result:Failed. 1 : 2022-06-14T11:00:25.133+0300 writing ECDB_master.JOBLOG to archive on stdout <UTC timestamp> writing ECDB_master.LOG to archive on stdout <UTC timestamp> writing ECDB_master.EVENT to archive on stdout <UTC timestamp> writing ECDB_master.ACCESSLOG to archive on stdout <UTC timestamp> Failed: archive writer: error writing data for collection 'ECDB_master.LOG' to disk: error reading collection: Executor error during find command :: caused by :: errmsg: "CollectionScan died due to position in capped collection being deleted. Last seen record id: RecordId(100067024)" / Mux ending but selectCases still open 4 10+2 records in 10+1 records out 5253 bytes (5.3 kB) copied 0.473036 s 11.1 kB/s ... ERROR,<UTC timestamp> IDT,2,CTGGA0825,One or more catalog tasks failed. ... ERROR,<UTC timestamp> IDT,2,Encountered an error executing step basicStep1 in job basicOneStepJob IBM Spectrum Protect Plus Versions Affected: IBM Spectrum Protect Plus 10.1.x Additional Keywords: SPP, SPPLUS, TS009612593, catalog, backup
Local fix
Manually backup the catalog.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.10.2 till 10.1.15 * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * Apply the fixing level when available. This problem is * * currently projected to be fixed in IBM Spectrum Protect Plus * * level 10.1.15.1 and 10.1.16. Once the fixed version is * * applied, enable the "Lock access log during catalog backup" * * global preference in the IBM Spectrum Protection Plus User * * Interface. * ****************************************************************
Problem conclusion
This is caused by concurrent writes to the audit log while a catalog backup is performed, which rotates the audit log data in the MongoDB database while the database is being dumped. This rotation causes the dump operation to fail, subsequently failing the catalog backup. A global preference has been added that can lock the audit log during catalog backups, which stops the audit log from rotating while the MongoDB database dump is in progress and resolves the "CollectionScan died due to position in capped collection being deleted" error.
Temporary fix
Comments
APAR Information
APAR number
IT41531
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A19
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-07-15
Closed date
2023-08-02
Last modified date
2023-08-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
Catalog
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A19","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
01 February 2024