IT41519: CISCO PROBE COMPLETES SUCCESSFULLY WITH NULLPOINTEREXCEPTION

APAR status

• Closed as program error.

Error description

• This event occurs on a successful probe to the Cisco Switch.
  
  In this example, the output of "show fcdomain" command run
  against the Cisco switch has some missing data resulting in
  the end condition noted below.
  
  Example:
  
  Probe Results:
  I2022-07-12 01:09:43.035-0500 [EP-SubJob:
  bc51f8d0-f963-11ec-a8a8-67865a612252]
  [RestCiscoSwitchProbe.collectData()]
   [ERROR] Failure while collecting data: <device_IP>
  java.lang.NullPointerException
  java.lang.NullPointerException
  at
  com.ibm.srm.dc.cisco.probe.RestCiscoSwitchProbe.gatherVirtualFab
  ricPrincipleSwitchInformation(RestCiscoSwitchProbe.java:1156)
  at
  com.ibm.srm.dc.cisco.probe.RestCiscoSwitchProbe.runProbe(RestCis
  coSwitchProbe.java:469)
  at
  com.ibm.srm.dc.cisco.probe.RestCiscoSwitchProbe.runProbe(RestCis
  coSwitchProbe.java:423)
  at
  com.ibm.srm.dc.cisco.probe.RestCiscoSwitchProbe.collectData(Rest
  CiscoSwitchProbe.java:347)
  at
  com.ibm.srm.dc.cisco.probe.RestCiscoSwitchProbe.run(RestCiscoSwi
  tchProbe.java:215)
  at
  com.ibm.srm.dc.common.api.probe.AbstractProbeCollector.collectAn
  dProcessData(AbstractProbeCollector.java:118)
  at
  com.ibm.srm.dc.runtime.ep.ProbeHandler.handle(ProbeHandler.java:
  129)
  at
  com.ibm.srm.dc.runtime.ep.ExternalProcessLauncherProbe$SubJobThr
  ead.run(ExternalProcessLauncherProbe.java:169)
  2022-07-12 01:09:43.051-0500 [EP-SubJob:
  bc51f8d0-f963-11ec-a8a8-67865a612252] [CiscoRestClient.logout]
  [INFO] Client was open for: 41707ms. Total rest calls issued:
  273
  
  ____________________________________________________
  The defect is against component: 5608TPCSI
  Server/Manager build/release (TPC): 5.4.x
  ____________________________________________________
  Problem as described by customer: N/A
  Initial customer impact (low/med/high): low
  Local Fix: TBD
  

Local fix

• TBD
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users monitoring Cisco switches         *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * The event occurs on a successful probe to a Cisco switch.    *
  *                                                              *
  * In this example, the output of "show fcdomain" command       *
  * ran against the Cisco switch has some missing data which     *
  * results in an error condition.                               *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 4Q22   [ 54X-IBM-SI ]
  ( release target 4Q 2022 / December )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels