IT41389: SET LAST SUCCESSFUL PROBE TIME EVEN WHEN PROBE HAS A WARNING STATUS

APAR status

• Closed as program error.

Error description

• When viewing the Resources views within Storage Insights, the
  ?Last Successful Probe? column is being populated only when
  probe has a SUCCESS status.
  When the probe column has a WARNING status, most of the capacity
  data is being persisted. The problems are with the relationship
  data which is not persisted.
  The outdated timestamp gives the user the impression that probes
  have been completely failing, when for the most part they?ve
  been successful.
  ____________________________________________________
  The defect is against component: 5608TPCSI
  Server/Manager build/release: 5.4.x
  Problem as described by customer: Storage Insights shows
  degraded DS8K probes and some failures.
  Initial customer impact (low/med/high): med
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users viewing the Last Successful Probe *
  * information                                                  *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * When viewing the Resources views within Storage Insights,    *
  * the "Last Successful Probe" column is being populated only   *
  * when probe has a SUCCESS status.                             *
  *                                                              *
  * When the probe column has a WARNING status, most of the      *
  * capacity data is being persisted. The problems are with the  *
  * relationship data which is not persisted.                    *
  *                                                              *
  * The outdated timestamp gives the user the impression that    *
  * probes have been completely failing, when for the most part  *
  * they have been successful.                                   *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 3Q22   [ 54X-IBM-SI ]
  ( release target 3Q 2022 / July )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels