APAR status
Closed as program error.
Error description
The "Backup to object storage" operation for a SLA policy assigned to Cloud Object Storage (Azure and AWS) fails on Red Hat® OpenShift® clusters hosted on the IBM Z platform. The error message in the job log looks like this: [baas-spp-agent-route-baas.apps.spp-dev.z.svl.ibm.com] unspecified exception in backup: Cloud repository bucket <bucket_name> on <endpoint> could not be initialized context: None cause: None The issue is caused by a failure in handling the cloud credentials retrieved from IBM Spectrum Protect Plus. This failure causes a connection error to the cloud storage when initializing the backup repository. This issue affects Red Hat® OpenShift® clusters running on the IBM Z platform only. Affected versions: IBM Spectrum Protect Plus 10.1.11
Local fix
n/a
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus Container Backup Support level * * 10.1.11 on OpenShift on IBM Z environments * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in Spectrum Protect Plus Container * * Backup Support level 10.1.12.Note that this is subject to * * change at the discretion of IBM. * ****************************************************************
Problem conclusion
This problem has been fixed so the backup to object cloud target are working fine now.
Temporary fix
Comments
APAR Information
APAR number
IT41375
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A1B
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-06-29
Closed date
2022-09-07
Last modified date
2022-09-07
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
ocp
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A1B","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
17 May 2023