APAR status
Closed as program error.
Error description
When creating customer reports at IBM Spectrum Protect Plus the report will be successfully generated - the job finishs with status COMPLETED and the notification email will be sent. Even if customer is receiving the email notification following error message shows up at the end of the job log: ERROR,<timestamp>,,,Notification failed:Exception happened during sending email: Failed messages: javax.mail.MessagingException: Exception reading response; nested exception is: java.net.SocketTimeoutException: Read timed out | MDVREGR 10.1.9.2 5737SPLUS |
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.9 and 10.1.10 * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in IBM Spectrum Protect Plus level * * 10.1.11. Note that this is subject to change at the * * discretion of IBM. * ****************************************************************
Problem conclusion
IBM Spectrum Protect Plus SMTP configuration has been fixed to accept a timeout value. This timeout can be adjusted to address the READ TIME OUT error after report execution.
Temporary fix
Comments
APAR Information
APAR number
IT41282
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A1A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-06-20
Closed date
2022-06-24
Last modified date
2022-06-24
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
Platform Other
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A1A","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
01 February 2024