IBM Support

IT41204: STORAGE INSIGHTS MANAGE USER LINKS TO THE WRONG URL

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • The Manage Users menu item in Storage Insights does not take the
    user to the correct page.
    
    
    Clicking Manage Users redirects to this URL, which does not
    have the action to add.
    https://myibm.ibm.com/products-services/manage/0/manage-users
    
    From the top left of this page, you can click on "My IBM" to
    open the correct page, showing subscriptions and allowing you to
    select an instance to add users.   This is the page that Manage
    Users used to link to.
    https://myibm.ibm.com/dashboard/
    

Local fix

  • See error description.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Storage Insights users attempting to manage their        *
    * authorized users                                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The Manage Users menu item in Storage Insights does not take *
    * the                                                          *
    * user to the correct page.                                    *
    *                                                              *
    * Clicking 'Manage Users' redirects to this URL, which does    *
    * not                                                          *
    * have the action to manage the users.                         *
    *                                                              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following release:
    
    IBM Storage Insights 4Q22   [ 54X-IBM-SI ]
    ( release target 4Q 2022 / December )
    
    The target dates for future releases do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT41204

  • Reported component name

    STORAGE INSIGHT

  • Reported component ID

    5608TPCSI

  • Reported release

    54X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-06-13

  • Closed date

    2022-12-16

  • Last modified date

    2022-12-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STORAGE INSIGHT

  • Fixed component ID

    5608TPCSI

Applicable component levels

[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]

Document Information

Modified date:
16 December 2022