IT41123: IBM STORAGE INSIGHTS: PROBE FAILS FOR IBM FLASHSYSTEM 900

APAR status

• Closed as program error.

Error description

• Storage Insights probe fails for IBM FlashSystem 900 (FS900).
  The probe failure is intermittent, and retrying the probe may
  result in success.
  
  The following errors are found in the logging of the failed
  process:
  probe-data-processor error Error getting related servers from
  TimeSeriesDataQueryClient
  probe-data-processor error Component creation could not be done
  for agentless server
  probe-data-processor error Exception encountered when processing
  Probe data under Probe Data Processor for device com.ibm.srm.da
  taprocessor.probe.service.exception.ProbeDataProcessorException:
  host xxxx; Caused by java.net.SocketException: No such file or
  directory
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users monitoring IBM FlashSystem 900    *
  * devices                                                      *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Storage Insights probe may fail for IBM FlashSystem 900.     *
  * The probe failure is intermittent, and retrying the probe    *
  * may result in success.                                       *
  *                                                              *
  * The following errors are found in the logging of the failed  *
  * process:                                                     *
  *                                                              *
  * probe-data-processor error Error getting related servers     *
  * from TimeSeriesDataQueryClient                               *
  * probe-data-processor error Component creation could not      *
  * be done for agentless server                                 *
  * probe-data-processor error Exception encountered when        *
  * processing probe data under Probe Data Processor for device  *
  * com.ibm.srm.dataprocessor.probe.service.exception.           *
  * ProbeDataProcessorException:                                 *
  * host xxxx; Caused by java.net.SocketException:               *
  * No such file or directory                                    *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 2Q22   [ 54X-IBM-SI ]
  ( release target 2Q 2022 / June )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels