APAR status
Closed as program error.
Error description
An IBM Spectrum Protect Plus vSnap guest newly installed from a 10.1.10 or later VMware Open Virtual Appliance (OVA) installation package is missing a guest option that excludes the vSnap from any backup. This is necessary because a VMware guest backup means that it is snapshotted, snapshots are which is not supported for vSnap Servers. The IBM Spectrum Protect Plus Appliance installed on VMware is not affected. | MDVREGR 10.1.9.3 5737SPLUS | IBM Spectrum Protect Plus Versions Affected: IBM Spectrum Protect Plus 10.1.10 and later Additional Keywords: SPP, SPPLUS, TS009331237
Local fix
The vSnap guest can be excluded from accidental backups by using the vSphere UI to edit configuration. 1. First power off the vSnap guest to make this change 2. Go into "VM options", click "Advanced", click "Edit configuration" and then add the new setting : spp.vm.mode = "appliance" 3. Power on the vSnap guest
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus version 10.1.10 * **************************************************************** * PROBLEM DESCRIPTION: * * See Error Description * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in IBM Spectrum Protect Plus level * * 10.1.11. Note that this is subject to change at the * * discretion of IBM. * ****************************************************************
Problem conclusion
Due to a build error, the OVA did not contain an advanced configuration flag used for excluding virtual appliances from backup. The build error has been resolved. The fix takes effect for new OVAs deployed at the fixed level. For existing OVAs deployed at the older level, the flag must be added manually. Refer to the Local Fix section for instructions.
Temporary fix
Comments
APAR Information
APAR number
IT40981
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A1A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-05-19
Closed date
2022-06-01
Last modified date
2022-06-01
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A1A","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
01 February 2024