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IT40951: IBM SPECTRUM PROTECT OPERATIONS CENTER V.8.1.14 ? HUB CONFIGURATION FAILS WITH A BLANK SCREEN

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APAR status

  • Closed as duplicate of another APAR.

Error description

  • Starting in IBM Spectrum Protect Operations Center 8.1.14, in an
    Enterprise Configuration scenario,  configuring the Hub Server
    for a new
    
    Operations Center install can fail with a blank screen. The
    following messages are seen in the Liberty
    
    logs file, messages.log:
    
    
    Client>ReferenceError: domStyle is not defined
    
    at Object._setConfigManagerAttr
    
    (https://<tsm server ip or hostname>:11090/oc/lib-prod/tsm/TSM
    -all.js?20220221-1137:4399:283)
    at Object.set
    
    (https:// <tsm server ip or hostname>:11090/oc/lib-prod/tsm/TS
    M-all.js?20220221-1137:7180:329)
    at Object._setServerInfoAttr
    
    (https:// <tsm server ip or hostname>:11090/oc/lib-prod/tsm/TS
    M-all.js?20220221-1137:4400:71)
    at Object.set
    
    (https:// <tsm server ip or hostname>:11090/oc/lib-prod/tsm/TS
    M-all.js?20220221-1137:7180:329)
    at Object._applyAttributes
    
    (https:// <tsm server ip or
    hostname>/oc/lib-prod/tsm/TSM-all.js?20220221-1137:7176:87)
    at Object.create
    
    (https:// <tsm server ip or hostname>:11090/oc/lib-prod/tsm/TS
    M-all.js?20220221-1137:7175:170)
    at Object.h (https:// <tsm server ip or
    hostname>:11090/oc/lib-prod/tsm/TSM-all.js?20220221-1137:924:383
    
    )
    at Object.create
    
    (https:// <tsm server ip or hostname>:11090/oc/lib-prod/tsm/TS
    M-all.js?20220221-1137:6352:34)
    at Object.h (https:// <tsm server ip or
    hostname>:11090/oc/lib-prod/tsm/TSM-all.js?20220221-1137:924:383
    
    )
    at Object.create
    
    (https:// <tsm server ip or hostname>:11090/oc/lib-prod/tsm/TS
    M-all.js?20220221-1137:3600:497)
    
    
    | MDVREGR 8.1.14.0-TIV_5608E01UI |
    
    
    
    
    Product versions affected:
    
    IBM Spectrum Protect Operations Center versions 8.1.14.0 and
    later
    

Local fix

  • Turn off the Enterprise Configuration Manager setting in the IBM
    Spectrum Protect server by running the
    
    command ?set configmanager off?. After the Hub is configured,
    the ?configmanager? setting can be
    
    returned to its previous value.
    

Problem summary

Problem conclusion

Temporary fix

Comments

  • This APAR is a duplicate of IT40952
    

APAR Information

  • APAR number

    IT40951

  • Reported component name

    TSM OPERATIONS

  • Reported component ID

    5608E01UI

  • Reported release

    81X

  • Status

    CLOSED DUB

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-05-16

  • Closed date

    2022-05-17

  • Last modified date

    2022-05-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81X"}]

Document Information

Modified date:
18 May 2022