APAR status
Closed as program error.
Error description
When there are multiple network adapters configured in IBM Spectrum Protect Plus, changing one of the network settings in the Administrative Console will fail when there is an empty line in one of the network configuration files in /etc/sysconfig/network-scripts/. The Administrative Console will give an error message in a red panel with following message: Encountered Errors 500 - Internal Server Error Internal Server Error The ecxemi.log, which is included in the log bundle, shows: com.catalogic.ecx.ecxemi.controller.exception.NetconfigExceptio n:Error getting network information [Traceback (most recent call last): File "/opt/SPP/tools/nmt/nmt", line 48, in <module> nmtmain() File "/usr/local/lib/python3.6/site-packages/click/core.py", line 1137, in __call__ return self.main(*args, **kwargs) File "/usr/local/lib/python3.6/site-packages/click/core.py", line 1062, in main rv = self.invoke(ctx) File "/usr/local/lib/python3.6/site-packages/click/core.py", line 1668, in invoke return _process_result(sub_ctx.command.invoke(sub_ctx)) File "/usr/local/lib/python3.6/site-packages/click/core.py", line 1668, in invoke return _process_result(sub_ctx.command.invoke(sub_ctx)) File "/usr/local/lib/python3.6/site-packages/click/core.py", line 1404, in invoke return ctx.invoke(self.callback, **ctx.params) File "/usr/local/lib/python3.6/site-packages/click/core.py", line 763, in invoke return __callback(*args, **kwargs) File "/usr/local/lib/python3.6/site-packages/click/decorators.py", line 84, in new_func return ctx.invoke(f, obj, *args, **kwargs) File "/usr/local/lib/python3.6/site-packages/click/core.py", line 763, in invoke return __callback(*args, **kwargs) File "/opt/SPP/tools/nmt/cmd_network.py", line 161, in get dict = load_config(device) File "/opt/SPP/tools/nmt/cmd_network.py", line 331, in load_config dict = {k:v for k,v in (x.split('=') for x in net_interface) } File "/opt/SPP/tools/nmt/cmd_network.py", line 331, in <dictcomp> dict = {k:v for k,v in (x.split('=') for x in net_interface) } ValueError: not enough values to unpack (expected 2, got 1) ] IBM Spectrum Protect Plus Versions Affected: IBM Spectrum Protect Plus 10.1.x
Local fix
1. Inspect the network configuration files located in /etc/sysconfig/network-scripts/ for empty lines 2. Remove these empty lines 3. Restart the network with 'sudo systemctl restart network' 4. Verify if the Administrative Console is working as expected
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.9, 10.1.10, 10.1.11. * **************************************************************** * PROBLEM DESCRIPTION: * * See Error Description * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in IBM Spectrum Protect Plus level * * 10.1.12. Note that this is subject to change at the * * discretion of IBM. * ****************************************************************
Problem conclusion
Code fixes were implemented to ignore empty lines in network configuration scripts.
Temporary fix
Comments
APAR Information
APAR number
IT40884
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A19
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-05-10
Closed date
2022-07-22
Last modified date
2022-09-08
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A19","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
01 February 2024