IT40811: THE VOLUMES HYPERLINK DOESN'T OPEN THE APPLICATION PROPERTIES ->VOLUMES TAB FOR CERTAIN APPLICATIONS

APAR status

• Closed as program error.

Error description

• To reproduce this issue, navigate to the Applications view.
  
  From there, scroll to an application, but do not click to view
  properties and do not double click that group.
  
  Instead, click on the hotlink in the "volumes" column and
  observe the following message in a pop-up:
  
  The resource is not currently being monitored. Add the resource
  to collect asset and status data.
  
  The volumes count number is a hotlink that should redirect to
  the volumes properties panel for that application, but instead
  displays that error.
  
  
  ____________________________________________________
  The defect is against component:  5608TPCSI
  Server/Manager build/release:  5.4.x
  Problem as described by customer:
  
  Initial customer impact (low/med/high):  med
  

Local fix

• Volume information can still be seen if the user navigates into
  the application properties panel, and chooses volumes from that
  view
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users monitoring Application groups     *
  * with volumes                                                 *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * To reproduce this issue, navigate to the Applications view.  *
  *                                                              *
  * From there, scroll to an application, but do not click to    *
  * view                                                         *
  * properties and do not double click that group.               *
  *                                                              *
  * Instead, click on the hotlink in the "Volumes" column and    *
  * observe the following message in a pop-up:                   *
  *                                                              *
  * The resource is not currently being monitored. Add the       *
  * resource to collect asset and status data.                   *
  *                                                              *
  * The volumes count number is a hotlink that should redirect   *
  * to the volumes properties panel for that application, but    *
  * instead displays that error.                                 *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 3Q22   [ 54X-IBM-SI ]
  ( release target 3Q 2022 / July )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels