APAR status
Closed as program error.
Error description
When an SLA job runs, and there is a network problem (Example: DNS is offline for a short period of time), IBM Spectrum Protect Plus will remove any items that it cannot find from the SLA. This can be one of more VM?s or tags. This results in those items not being backed up the next time the SLA runs. Example: CTGGA0470,Failed to find hypervisor tag IBM_Guld in catalog. This selection has become invalid and will be removed. IBM Spectrum Protect Plus Versions Affected: 10.1.X Keywords: TS008497058
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.9 and 10.1.10 * **************************************************************** * PROBLEM DESCRIPTION: * * See error description * **************************************************************** * RECOMMENDATION: * * Apply the fixing level when available. This problem is * * currently projected to be fixed in IBM Spectrum Protect Plus * * level 10.1.10.2 and 10.1.11. Note that this is subject to * * change at the discretion of IBM. * ****************************************************************
Problem conclusion
The fix for this issue is not fail the association for a VM if there is a problem loading the tags.
Temporary fix
Comments
APAR Information
APAR number
IT40724
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A19
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-04-22
Closed date
2022-05-02
Last modified date
2022-05-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
Hypervis VMware
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A19","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
01 February 2024