APAR status
Closed as program error.
Error description
Attempting to cancel a restore job in IBM Spectrum Protect Plus 10.1.9 display the following the following error message in the job log: CTGGA2177,Unexpected error during recovery step (Restore databases). Contact support for further assistance. The job will be cancelled even with this error message in the job log. Affected versions: IBM Spectrum Protect Plus 10.1.9 and later
Local fix
n/a
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.9 and 10.1.10 * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in 10.1.10.2 and 10.1.11. Note that * * this is subject to change at the discretion of IBM * ****************************************************************
Problem conclusion
Fixed an issue with cancelling application jobs on Linux and after applying the fix the job will be cancelled in a timely manner.
Temporary fix
Comments
APAR Information
APAR number
IT40637
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A19
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-04-14
Closed date
2022-04-29
Last modified date
2022-04-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
Apps Oracle
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A19","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
01 February 2024