IBM Support

IT40609: CATALOG BACKUP IS FAILING AT TASK 'CTGGA2168, DONE PROTECTION OF CONFIGURATION CATALOG'

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APAR status

  • Closed as program error.

Error description

  • When running a scheduled IBM Spectrum Protect Plus catalog
    backup - the job is ending in about 1 minute with status FAILED.
    
    The catalog backup job log is showing:
     INFO,<JOB ID, Date, Time>,CTGGA2168,Done protection of
       Configuration catalog. Duration: 2238ms Result:Failed. 1 : .
     ERROR,<JOB ID, Date, Time>CTGGA0825,One or more catalog tasks
       failed.
     ERROR,<JOB ID, Date, Time>,Encountered an error executing step
       basicStep1 in job basicOneStepJob
     DETAIL,<JOB ID, Date, Time>,CTGGA0804,Protection task 2
       completed in 1 min(s) 10 sec(s) and ended with status FAILED.
    
    
    
    | MDVREGR 10.1.9.3  5737SPLUS |
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.10.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in IBM Spectrum Protect Plus levels    *
    * 10.1.10.2 and 10.1.11. Note that this is subject to change   *
    * at the discretion of IBM.                                    *
    ****************************************************************
    

Problem conclusion

  • IBM Spectrum Protect Plus catalog backup failure due to timing
    issues has been fixed.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT40609

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A1A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-04-12

  • Closed date

    2022-05-13

  • Last modified date

    2022-05-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • Platform Catalog
    

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A1A","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
01 February 2024