APAR status
Closed as program error.
Error description
When viewing SVC Node performance, we can see sample data populated for 1 hour, 6 hours, 12 hours, 24 hours, but when switching to 1 week resolution, we see the error: No performance history is available for the selected time period at the Hourly granularity. The cause for this is a lag/delay in performance data aggregation which results in data at various timeframes and granularities to not be displayed. For example: We can see that current sample PM data is displaying fine but Hourly and Daily performance data is behind (in terms of aggregation) and hence isn't being displayed. ____________________________________________________ The defect is against component: 5608TPCSI Server/Manager build/release: 5.4.x Problem as described by customer: SI GUI does not display performance metrics Initial customer impact (low/med/high): med
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users monitoring device performance * **************************************************************** * PROBLEM DESCRIPTION: * * When viewing device performance, there is sample data * * populated for 1 hour, 6 hours, 12 hours, 24 hours, but * * when switching to 1 week resolution, there is an error: * * No performance history is available for the selected time * * period at the Hourly granularity. * * * * The cause for this is a lag/delay in performance data * * aggregation which results in data at various timeframes * * and granularities to not be displayed. * * * * * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 2Q22 [ 54X-IBM-SI ] ( release target 2Q 2022 / June ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT40400
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
54X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-03-24
Closed date
2022-06-14
Last modified date
2022-06-14
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
Document Information
Modified date:
15 June 2022