IBM Support

IT40096: Queue manager intermittently becomes unresponsive after upgrading to MQ 9.2.x

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APAR status

  • Closed as program error.

Error description

  • After upgrading to MQ 9.2.x CD, the queue manager intermittently
    goes into a
    hung state and the following FDC's are generated:
    
    XC307100  xlsRequestMutex       xecL_W_LONG_LOCK_WAIT AMQ6150W:
    IBM MQ semaphore is busy.
    AL163010  alsCheckPointHealth   MQRC_UNEXPECTED_ERROR
    

Local fix

Problem summary

  • ****************************************************************
    USERS AFFECTED:
    Users migrating to MQ 9.2.x(9.2.1 or higher)
    
    
    Platforms affected:
    MultiPlatform
    
    ****************************************************************
    PROBLEM DESCRIPTION:
    A defect in MQ in logger event management caused the QM to go
    into unresponsive state.
    

Problem conclusion

  • MQ logger code has been modified to resolve the problem.
    
    ---------------------------------------------------------------
    The fix is targeted for delivery in the following PTFs:
    
    Version    Maintenance Level
    v9.x CD    9.2.5
    
    The latest available maintenance can be obtained from
    'WebSphere MQ Recommended Fixes'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037
    
    If the maintenance level is not yet available information on
    its planned availability can be found in 'WebSphere MQ
    Planned Maintenance Release Dates'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309
    ---------------------------------------------------------------
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT40096

  • Reported component name

    MQ BASE V9.2

  • Reported component ID

    5724H7281

  • Reported release

    924

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    YesHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-03-01

  • Closed date

    2023-02-09

  • Last modified date

    2023-02-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MQ BASE V9.2

  • Fixed component ID

    5724H7281

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYHRD","label":"IBM MQ"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"924","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
10 February 2023