IBM Support

IT40002: SOME HITACHI ARRAYS ARE NOT DISCOVERED AND DISPLAYED IN STORAGE INSIGHTS

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APAR status

  • Closed as program error.

Error description

  • After adding Hitachi Command Suite server as a data source to
discover Hitachi storage arrays with Storage Insights, some of
the Hitachi arrays are not discovered.  Those arrays are missing
from Storage Insights even though they are managed by the same
Hitachi Command Suite server.

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
* IBM Storage Insights users monitoring Hitachi devices        *
*                                                              *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* After adding Hitachi Command Suite server as a data source   *
* to discover Hitachi storage arrays with Storage Insights,    *
* some                                                         *
* of the Hitachi arrays are not discovered.  Those arrays are  *
* missing from Storage Insights even though they are managed   *
* by the same Hitachi Command Suite server.                    *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************

    



Problem conclusion


    

  • The fix for this APAR is targeted for the following release:

IBM Storage Insights 2Q22   [ 54X-IBM-SI ]
( release target 2Q 2022 / late April )

The target dates for future releases do not represent a formal
commitment by IBM. The dates are subject to change without
notice.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT40002
    • 

  • Reported component name
    STORAGE INSIGHT
    • 

  • Reported component ID
    5608TPCSI
    • 

  • Reported release
    54X
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2022-02-17
    • 

  • Closed date
    2022-04-15
    • 

  • Last modified date
    2022-04-15
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    STORAGE INSIGHT
    • 

  • Fixed component ID
    5608TPCSI
    • 



Applicable component levels


    








      
              
                            

              

              [{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            16 April 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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