IBM Support

IT39939: VM BACKUP FAILED ON FILE CATALOG DUE TO SKIPPED DISKS

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • If disks are skipped for a VM, which has file cataloging
    enabled,
    
    it will report a false error. File cataloging should otherwise
    work
    
    correctly for the disks which were not skipped.
    
    The following errors can be seen from job logs:
    CTGGA0567,Skipping VDisk Hard disk 1 is excluded from backup
    CTGGA0559,skipped vol for cataloging
    CTGGA0420,Catalog file discovery results failed. Skipping
    
    file catalog volume not found in VDisk List
    CTGGA0489,File Catalog completed with status ::: FAILED
    
    IBM Spectrum Protect Plus Versions Affected:
    IBM Spectrum Protect Plus 10.1.9.x
    
    Additional Keywords: SPPLUS, TS008311024 , file catalog,
    
    skipped, excluded
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.9.                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply the fixing level when available. This problem is       *
    * currently projected to be fixed in IBM Spectrum Protect Plus *
    * level 10.1.10. Note that this is subject to change at the    *
    * discretion of IBM.                                           *
    ****************************************************************
    

Problem conclusion

  • The fix for this issue was to correct checking for excluded disk
    for file indexing operation.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT39939

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A19

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-02-11

  • Closed date

    2022-02-21

  • Last modified date

    2022-02-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • Hypervis
    

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A19","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
01 February 2024