APAR status
Closed as program error.
Error description
If a target vSnap server is temporarily unreachable when replication jobs run in IBM Spectrum Protect Plus, the job recreates the replication relationship and triggers a new base replication stream. The unexpected base replication results in the job running much longer than expected, and it causes increased space usage in the target vSnap pool. The expected behavior is that replication jobs will fail when the target vSnap is unreachable. The replication job log encountering the connectivity problem will report the following when the replication is rebased: SUMMARY,<timestamp>,CTGGA2399,Starting job for policy REPLICATION with job name <SLA_Name> (ID:<SLA_ID>). id -> <Job_ID>. IBM Spectrum Protect Plus version 10.1.9-2544. INFO,<timestamp>,CTGGA1846,Target vsnap is no longer available for volume <VOLUME_ID_XYZ>. Removing old relationship and rebasing volume INFO,<timestamp>,CTGGA1824,Removing relationship <VOL_ID_XYZ> ERROR,<timestamp>,CTGGA0605,Unable to find replication target for storage controller XXXX. The VIRGO log shows: [timestamp] INFO Resource access exception caught: https://<target_vSnap_IP>:8900/api/system org.springframe work.web.client.ResourceAccessException: I/O error on GET request for "https://<target_vSnap_IP>:8900/api/system": No route to host (Host unreachable); nested exception is java.net. NoRouteToHostException: No route to host (Host unreachable) . [timestamp] ERROR com.catalogic.ecx.api.storage.exception. StorageProviderException: Storage server <target_vSnap_IP> has error: Could not connect to storage <target_vSnap_IP>. Be sure storage is reachable.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.9. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply the fixing level when available. This problem is * * currently projected to be fixed in IBM Spectrum Protect Plus * * level 10.1.10. Note that this is subject to change at the * * discretion of IBM. * ****************************************************************
Problem conclusion
The fix for this issue is to only remove vSnap replication relationships for unregistered servers.
Temporary fix
Comments
APAR Information
APAR number
IT39838
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A19
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-02-03
Closed date
2022-02-15
Last modified date
2022-02-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
Hypervis
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A19","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
01 February 2024