APAR status
Closed as program error.
Error description
When the primary gateway in a peer group goes down (intentionally or unintentionally), the apic-gw-service Node.js process on each of the other gateways in the peer group encounters this unhandled rejection and stops (and then is automatically restarted): --- 20220112T193418.942Z [0x88e00011][apic-gw-service][error] apic-gw-service(default): tid(242): API Connect Gateway Service caught unhandled rejection: MaxRetriesPerRequestError: Reached the max retries per request limit (which is 20). Refer to "maxRetriesPerRequest" option for details. 20220112T193418.942Z [0x88e00127][apic-gw-service][error] apic-gw-service(default): tid(242): Stack trace for previous error: at TLSSocket.<anonymous> (/opt/ibm/datapower/root/gateway-dir ector/node_modules/ioredis/built/redis/event_handler.js:176:37) at Object.onceWrapper (events.js:520:26) at TLSSocket.emit (events.js:412:35) at net.js:675:12 at TCP.done (_tls_wrap.js:563:7)
Local fix
Problem summary
DataPower gateway peers might restart when the primary is restarted.
Problem conclusion
Fix is available in 2018.4.1.19 and 10.0.1.6. For a list of the latest fix packs available, please see: https://www.ibm.com/support/pages/node/83105
Temporary fix
Comments
APAR Information
APAR number
IT39660
Reported component name
DATAPOWER
Reported component ID
DP1234567
Reported release
A0X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-01-17
Closed date
2022-02-14
Last modified date
2022-02-14
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
DATAPOWER
Fixed component ID
DP1234567
Applicable component levels
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateways"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A0X"}]
Document Information
Modified date:
14 February 2022