IBM Support

IT39657: INVALID VALUES SHOWN FOR SOME PERFORMANCE VALUES: 17976931348623157..0.00

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • When looking at historical performance metrics, some periods
    show obviously invalid metrics.  This has been observed with the
    max and min values for the following metrics:
     Total IO Rate
     Overall Response Time
     Read I/O Rate Overall
    
    The following is an example value which can occur (may be
    positive or negative).
    179769313486231570000000000000000000000000000000000000000000000
    000000000000000000000000000000000000000000000000000000000000000
    000000000000000000000000000000000000000000000000000000000000000
    000000000000000000000000000000000000000000000000000000000000000
    000000000000000000000000000000000000000000000000000000000.00
    
    This is observed both in Storage Insights and with the data
    exported from it.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Storage Insights users viewing historical performance    *
    * metrics                                                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * In Storage Insights, when reviewing historical performance   *
    * metrics, some periods show obviously invalid metrics.        *
    * This has been observed with the max and min values for       *
    * the following metrics:                                       *
    *                                                              *
    *  - Total I/O Rate                                            *
    *  - Overall Response Time                                     *
    *  - Read I/O Rate Overall                                     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following release:
    
    IBM Storage Insights 1Q22   [ 54X-IBM-SI ]
    ( release target 1Q 2022 / February )
    
    The target dates for future releases do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT39657

  • Reported component name

    STORAGE INSIGHT

  • Reported component ID

    5608TPCSI

  • Reported release

    54X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-01-14

  • Closed date

    2022-01-19

  • Last modified date

    2022-01-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STORAGE INSIGHT

  • Fixed component ID

    5608TPCSI

Applicable component levels

[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]

Document Information

Modified date:
08 February 2022