IBM Support

IT39622: PROBES SCHEDULED TO RUN DAILY, DO NOT RUN DAILY

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APAR status

  • Closed as program error.

Error description

  • The Storage Insights scheduler rebalances the probe jobs for all
    devices for the coming week.
    
    If a manual ?restart data collection? action is issued for any
    monitored device, Storage Insights again rebalances the probes
    for all other devices .
    
    When this happens, the existing triggers for that day should
    not be altered, and only the future triggers should be
    rebalanced.
    
    If a rebalancing of probes for a device happens due to another
    device, the current days probe ends up being skipped if it was
    not already run.
    Storage Insights should not skip a day?s probe due to a
    rebalancing triggered by another device.
    ____________________________________________________
    The defect is against component: 5608TPCSI
    Server/Manager build/release: 5.4.x
    Problem as described by customer: monitoring status going into
    degraded/failed status
    Initial customer impact (low/med/high): med
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Storage Insights users monitoring multiple storage       *
    * devices                                                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The Storage Insights scheduler rebalances the probe jobs     *
    * for all devices for the coming week.                         *
    *                                                              *
    * If a manual "restart data collection" action is issued for   *
    * any monitored device, Storage Insights again rebalances      *
    * the probes for all other devices .                           *
    *                                                              *
    * When this happens, the existing triggers for that day        *
    * should not be altered, and only the future triggers should   *
    * be rebalanced.                                               *
    *                                                              *
    * If a rebalancing of probes for a device happens due to       *
    * another device, the current days probe ends up being         *
    * skipped if it was not already run.                           *
    *                                                              *
    * Storage Insights should not skip a day's probe due to a      *
    * rebalancing triggered by another device.                     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following release:
    
    IBM Storage Insights 1Q22   [ 54X-IBM-SI ]
    ( release target 1Q 2022 / February )
    
    The target dates for future releases do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT39622

  • Reported component name

    STORAGE INSIGHT

  • Reported component ID

    5608TPCSI

  • Reported release

    54X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-01-11

  • Closed date

    2022-02-21

  • Last modified date

    2022-02-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STORAGE INSIGHT

  • Fixed component ID

    5608TPCSI

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]

Document Information

Modified date:
22 February 2022