IT39496: LOG ENABLING FAILS WITH "CTGGG1135,[XXX] THE LOG BACKUP SCHEDULER RECORD <SCHEDULENAME> IS INVALID."

APAR status

• Closed as program error.

Error description

• Enabling log backups for Microsoft Exchange databases protected
  with IBM Spectrum Protect Plus can fail with the messages in
  the job log :
  
  DETAIL,<timestamp>,CTGGG1135,[<Host>] The log backup scheduler
                                        record <ScheduleName> is
                                        invalid. The record was
                                        removed.
    WARN,<timestamp>,CTGGG1120,[<Host>] Failed to enable log
                                        backup for <InstanceName>
                                        or there were some
                                        considerable errors.
                                        For more information see
                                        the diagnostic logs for
                                        this operation.
  
  In the application log found in the job log bundle, the
  corresponding error is seen :
  
   Script ==> Register-ScheduledTask -Action $action -Trigger
  $trigger -Password ****** -User "<UserName>" -TaskName
  "<ScheduleName>" -Description "...
         Sp Error: 1 : [<Timestamp>]
        Exception: The string is missing the terminator: ".
          Stack: : ...
  
  This happens when special characters are used in the password
  of the user used to register a scheduled task in the IBM
  Spectrum Protect Plus Microsoft Exchange server Agent.
  
  IBM Spectrum Protect Plus Versions Affected:
  IBM Spectrum Protect Plus 10.1.3 and later
  
  Additional Keywords: SPP, SPPLUS, TS007602053, MSSQL, task,
                       schedule, password, special character
  

Local fix

• In the password for the User used to access the Microsoft
  Exchange server, avoid using special characters like :
  ' " ` , ; ( ) { } | & < > @ #
  For more information please refer
  https://docs.microsoft.com/en-us/powershell/module/microsoft.pow
  ershell.core/about/about_parsing?view=powershell-7.2
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus 10.1.3, 10.1.4, 10.1.5, 10.1.6,    *
  * 10.1.7, 10.1.8 and 10.1.9                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed IBM Spectrum Protect Plus level        *
  * 10.1.10. Note that this is subject to change at the          *
  * discretion of IBM.                                           *
  ****************************************************************
  

Problem conclusion

• IBM Spectrum Protect Plus has been updated to sucesfully
  register a log scheduler.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• Apps     Exchange
  

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels