APAR status
Closed as program error.
Error description
Using the IBM Spectrum Protect Plus restore wizard for File-level or Instant VM restores, the temporary NFS datastore presented from the vSnap host to all ESXi hosts part of a same ESXi cluster is not unmounted from all these ESXi hosts by the cleanup action. This is seen because the wizard sends the unmount requests based on expired cache information. There are no error messages associated with this issue. |MDVREGR 10.1.7.2 5737SPLUS| IBM Spectrum Protect Plus Versions Affected: IBM Spectrum Protect Plus 10.1.8 Additional Keywords: SPP, SPPLUS, Restore, TS006920709, NFS Datastore, Mount, Unmount
Local fix
After the cleanup operation completed on the IBM Spectrum Protect Plus side, manually unmount the left over temporary NFS datastore stale connection information from each affected ESXi host on the vSphere side.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.8 * **************************************************************** * PROBLEM DESCRIPTION: * * See error description * **************************************************************** * RECOMMENDATION: * * Apply the fixing level when available. This problem is * * currently projected to be fixed in IBM Spectrum Protect Plus * * level 10.1.9. Note that this is subject to change at the * * discretion of IBM. * ****************************************************************
Problem conclusion
The fix for this issue is to try to remove datastore from any ESXi host associated with it even if vCenter does not explicitly report the datastore as mounted.
Temporary fix
Comments
APAR Information
APAR number
IT39454
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A18
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-12-17
Closed date
2022-01-19
Last modified date
2022-01-19
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
Hypervis VMware
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A18","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
31 January 2024