APAR status
Closed as program error.
Error description
Capacity email report may fail to generate and no email is received at scheduled time or trying 'run now' user action in SI GUI ->Reports. In the observed case, the report failed to be generated with an error, Failed Export: createHTMLFromTable.
Local fix
Workaround : Editing a report in SI GUI when which has multiple pages, and saving the report while not viewing the 1st page of the report will introduced the issue. The report is saved in a way that fails to generate and results in the exception in the log anytime try run by scheduler or manually action. When editing a report, make sure that the preview tables in the Edit Columns or Edit Filter step are at page 1 before saving the report.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users receiving a capacity email report * **************************************************************** * PROBLEM DESCRIPTION: * * The capacity email report may fail to generate and * * no email is received at the scheduled time, does not * * get sent when trying 'run now' action in SI GUI > Reports. * * * * In the observed case, the report failed to be generated, * * and failed with an error: * * * * Failed Export: createHTMLFromTable. * * * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 2Q22 [ 54X-IBM-SI ] ( release target 2Q 2022 / June ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT39449
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
54X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-12-17
Closed date
2022-04-20
Last modified date
2022-04-20
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
Document Information
Modified date:
21 April 2022