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IT39376: REST API QUERY FAILS: SORT OPERATION USED MORE THAN THE MAXIMUM 33554432 BYTES OF RAM. ADD AN INDEX, OR SPECIFY A SMALLER LIMIT

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APAR status

  • Closed as program error.

Error description

  • Running a REST API call api/endeavour/log in IBM Spectrum
    Protect Plus can fail with the following error found in the
    virgo log:
    
    <timestamp> ERROR ...
    com.syncsort.dp.xsb.persistence.dao.XSBDAOException:
    com.mongodb.MongoException: Executor error during OP_QUERY find
    :: caused by :: errmsg: "Sort operation used more than the
    maximum 33554432 bytes of RAM. Add an index, or specify a
    smaller limit."
    
    IBM Spectrum Protect Versions Affected:
    IBM Spectrum Protect Plus 10.1.7 and later
    
    | MDVREGR 10.1.6.0-TIV_5737SPLUS |
    
    Additional Keywords: SPP, SPPLUS, TS005928722, REST API
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.17, 10.1.8, 10.1.9 and  *
    * 10.1.10.                                                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in IBM Spectrum Protect Plus level     *
    * 10.1.11. Note that this is subject to change at the          *
    * discretion of IBM.                                           *
    ****************************************************************
    

Problem conclusion

  • A MongoDB index has been added for the LOG collection, which
    will reduce the memory required to sort queries of the
    api/endeavour/log endpoint.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT39376

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A18

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-12-13

  • Closed date

    2022-06-15

  • Last modified date

    2022-06-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • Platform Other
    

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A18","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
31 January 2024