APAR status
Closed as program error.
Error description
Brocade switches and chassis views show a Failed data collection status for some switches. Specifically, the probe status is Failed. traceEP_errors.log [EP-SubJob: <switch UUID>] [RestBrocadeSwitchProbe.run()] [ERROR] Error running SwitchProbe java.lang.NullPointerException at com.ibm.srm.dc.brocade.probe.ProtobufCreator.createZone(Pro tobufCreator.java:112) at com.ibm.srm.dc.brocade.payload.DefinedConfigurationPayload. toBuilder(DefinedConfigurationPayload.java:142) at com.ibm.srm.dc.brocade.probe.RestBrocadeSwitchProbe.gatherZ oneInformation(RestBrocadeSwitchProbe.java:896) at com.ibm.srm.dc.brocade.probe.RestBrocadeSwitchProbe.runProb e(RestBrocadeSwitchProbe.java:615) at com.ibm.srm.dc.brocade.probe.RestBrocadeSwitchProbe.gatherL ogicalSwitchData(RestBrocadeSwitchProbe.java:1193) at com.ibm.srm.dc.brocade.probe.RestBrocadeSwitchProbe.runProb e(RestBrocadeSwitchProbe.java:564) at com.ibm.srm.dc.brocade.probe.RestBrocadeSwitchProbe.runProb e(RestBrocadeSwitchProbe.java:319) at com.ibm.srm.dc.brocade.probe.RestBrocadeSwitchProbe.collect Data(RestBrocadeSwitchProbe.java:274) at com.ibm.srm.dc.brocade.probe.RestBrocadeSwitchProbe.run(Res tBrocadeSwitchProbe.java:133) at com.ibm.srm.dc.common.api.probe.AbstractProbeCollector.coll ectAndProcessData(AbstractProbeCollector.java:118) at com.ibm.srm.dc.runtime.ep.ProbeHandler.handle(ProbeHandler. java:129) at com.ibm.srm.dc.runtime.ep.ExternalProcessLauncherProbe$SubJ obThread.run(ExternalProcessLauncherProbe.java:169
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users monitoring Brocade switches * **************************************************************** * PROBLEM DESCRIPTION: * * Brocade switches and chassis views show a Failed data * * collection status for some switches. Specifically, the * * probe status is Failed. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 1Q22 [ 54X-IBM-SI ] ( release target 1Q 2022 / February ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT39364
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
54X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-12-10
Closed date
2022-02-21
Last modified date
2022-02-21
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
Document Information
Modified date:
22 February 2022