IT39302: PROBE & PERFORMANCE MONITOR STATUS REMAIN AS "INVALID CREDENTIALS" AFTER MODIFYING CONNECTION WITH THE RIGHT CREDENTIALS

APAR status

• Closed as program error.

Error description

• Data collection status for both probe and performance monitors
  shows as invalid credentials when the credentials on the device
  have changed and need to be updated in Storage Insights.  After
  modifying the credentials to correct ones using Connectioins >
  Modify Connection, the invalid credentials status is not
  cleared.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users updating device credentials       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Data collection status for both probe and performance        *
  * monitors shows as invalid credentials when the credentials   *
  * on the device have changed and need to be updated in         *
  * Storage Insights.                                            *
  *                                                              *
  * And after updating to the correct credentials using          *
  * Connections > Modify Connection, the invalid credentials     *
  * status is not cleared.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 4Q21   [ 54X-IBM-SI ]
  ( release target 4Q 2021 / December )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels