APAR status
Closed as program error.
Error description
It has been observed that a DS8000 device reports a ?Node Status? of: ?Service required?, while Storage Insights displays a? Normal? status. Storage Insights node status should match the node status that?s displayed on the DS8000 device. ____________________________________________________ The defect is against component: 5608TPCSI Server/Manager build/release: 5.4.x Problem as described by customer: SI Pro Incorrectly Reporting Node Status as Normal Initial customer impact (low/med/high): med
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users monitoring DS8000 device while * * node is offline * **************************************************************** * PROBLEM DESCRIPTION: * * It has been observed that a DS8000 device reports a "Node * * Status" of "Service required", while Storage Insights * * displays * * a "Normal" status for the device. * * * * Storage Insights node status should match the node status * * that's displayed on the DS8000 device. * * * * This APAR fix will address this for DS8900 devices, where * * a DS command is available to fetch the node status, and it * * will be properly displayed in the Storage Insights GUI. * * * * Unfortunately that command is not available for the DS88x0 * * devices, so this will continue to operate as-is for DS88x0, * * such as DS8880. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 2Q23 [ 54X-IBM-SI ] ( release target 2Q 2023 / May ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT39170
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
54X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-11-22
Closed date
2023-05-22
Last modified date
2023-05-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
Document Information
Modified date:
23 May 2023