IBM Support

IT39046: PERFORMANCE DATA CHART/GRAPH IS NOT POPULATED WITH DATA FROM THE LAST 12 HOURS.

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APAR status

  • Closed as program error.

Error description

  • Performance data displayed for the last 12 hour graph or charts
    is not displayed.
    Due to time series service restart(s) , performance data is
    processed with delay due to this action.
    Symptoms include gaps in performance data or delayed data
    presented in the graphs and charts.
    

Local fix

  • TBD
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Storage Insights users viewing performance data graphs   *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * In Storage Insights the performance data displayed for the   *
    * last 12 hour graph or charts is not rendered.                *
    * Due to time series service restart(s), the performance data  *
    * is processed with delay due to this action.                  *
    * Symptoms include gaps in performance data or delayed         *
    * data presented in the graphs and charts.                     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following release:
    
    IBM Storage Insights 4Q21   [ 54X-IBM-SI ]
    ( release target 4Q 2021 / December )
    
    The target dates for future releases do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT39046

  • Reported component name

    STORAGE INSIGHT

  • Reported component ID

    5608TPCSI

  • Reported release

    542

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-11-11

  • Closed date

    2021-12-08

  • Last modified date

    2021-12-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STORAGE INSIGHT

  • Fixed component ID

    5608TPCSI

Applicable component levels

[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"542"}]

Document Information

Modified date:
08 February 2022