APAR status
Closed as program error.
Error description
SQL log backup process sqllogbackup.exe crashes intermittently if the database is changed to "Simple" recovery mode from "Full" recovery mode. Following log entries can be seen from the application log of Windows event viewer: ---------------------------------------------------------------- Error mm/dd/yyyy hh:mm:ss AM Application Error 1000 (100) "Faulting application name: sqllogbackup.exe, version: 10.1.8.<build number>, time stamp: 0x60cddcd3 Faulting module name: KERNELBASE.dll, version: 10.0.17763.2090, time stamp: 0x48c3d784 Exception code: 0xe0434352Fault offset: 0x0000000000039329Faulting process id: 0x17b8 Faulting application start time: 0x01d7bf414041d19b Faulting application path: c:\program files\IBM\IBM Spectrum Protect Plus\tools\sql\sqllogbackup.exe Faulting module path: C:\Windows\System32\KERNELBASE.dll Report Id: 8c83b8ca-9d46-4481-91c3-c40b13ad17ec Faulting package full name: Faulting package-relative application ID: " Error mm/dd/yyyy hh:mm:ss AM .NET Runtime 1026 None Application: sqllogbackup.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.Data.Odbc.OdbcException at System.Data.Odbc.OdbcConnection.HandleError(System.Data.Odbc .OdbcHandle,RetCode) at System.Data.Odbc.OdbcCommand.ExecuteReaderObject(System.Data .CommandBehavior,System.String, Boolean, System.Object[], SQL_AP at System.Data.Odbc.OdbcCommand.ExecuteReaderObject(System.Data .CommandBehavior,System.String, Boolean) at System.Data.Odbc.OdbcCommand.ExecuteNonQuery() at System.Threading.ExecutionContext.RunInternal(System.Threadi ng.ExecutionContext,System.Threading.ContextCallback, System.Obj at System.Threading.ExecutionContext.Run(System.Threading.Execu tionContext,System.Threading.ContextCallback, System.Object, Boo at System.Threading.ExecutionContext.Run(System.Threading.Execu tionContext,System.Threading.ContextCallback, System.Object) at System.Threading.ThreadHelper.ThreadStart(System.Object) ---------------------------------------------------------------- The command.log of the log backup is like following: ---------------------------------------------------------------- ERROR [42000] [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]BACKUP LOG is terminating abnormally. [yyyy-mm-dd hh:mm:ss] Error 25108 Thread-1 agent_sql_log: <CTGGE1049> The log backup failed for database [<database name>] on instance [<instance name>], error [Odbc command failed with error: ERROR [42000] [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]The statement BACKUP LOG is not allowed while the recovery model is SIMPLE. Use BACKUP DATABASE or change the recovery model using ALTER DATABASE. ---------------------------------------------------------------- Versions affected: IBM Spectrum Protect Plus 10.1.6 and later
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.* * **************************************************************** * PROBLEM DESCRIPTION: * * see Error Description * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed IBM Spectrum Protect Plus level * * 10.1.9. Note that this is subject to change at the * * discretion of IBM. * ****************************************************************
Problem conclusion
Fixed an issue with checking the recovery model of a SQL database. After applying the fix the log backup task will skip the database in simple recovery model and the job will complete.
Temporary fix
Comments
APAR Information
APAR number
IT38949
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A18
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-11-03
Closed date
2021-11-17
Last modified date
2021-11-17
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
Apps SQL
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A18","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
31 January 2024