IT38824: IF CLIENT BACKUP TAKES MORE THAN 256 HOURS, IBM SPECTRUM PROTECT CLIENT REPORTS INCORRECT VALUE OF "ELAPSED PROCESSING TIME".

APAR status

• Closed as program error.

Error description

• With over 256 hours client backup, IBM Spectrum Protect Client
  reports incorrect value of "Elapsed processing time".
  
  For example, folllowing backup takes over 40days.
  Backup is lauched from script.
  
  
  IBM Spectrum Protect
  Backup/Archive Client Command Line Interface
   Client Version 8, Release 1, Level 4.0
   Client Date/Time: 08/27/2021 04:00:02
  (c) Copyright by IBM Corporation and other(s) 1990, 2017. All
  Rights Reserved.
  
  
  Node Name: xxx
  Session established with server:XXXX: Linux/x86_64
   Server Version 8, Release 1, Level 4.000
   Server Date/Time: 08/27/2021 03:59:42  Last Access : 08/27/2021
  03:13:33
  
  Incremental Backup for volume '/yyyy
  ....
  
  And the query actlog around backup completion.
  
  10/07/2021 03:12:36      ANE4952I    Total number of objects
  inspected:   21,498,635
  
  10/07/2021 03:12:36      ANE4954I    Total number of objects
  backed up:        852,703
  
  10/07/2021 03:12:36      ANE4958I    Total number of objects
  updated:                         0
  
  10/07/2021 03:12:36      ANE4960I    Total number of objects
  rebound:              35,427
  
  10/07/2021 03:12:36      ANE4957I    Total number of objects
  deleted:                          0
  
  10/07/2021 03:12:36      ANE4970I    Total number of objects
  expired:               45,309
  
  10/07/2021 03:12:36      ANE4959I    Total number of objects
  failed:                             0
  
  10/07/2021 03:12:36      ANE4197I    Total number of objects
  encrypted:                    0
  
  10/07/2021 03:12:36      ANE4914I    Total number of objects
  grew:                              0
  
  10/07/2021 03:12:36      ANE4916I    Total number of retries:
                                   171
  
  10/07/2021 03:12:36      ANE4977I    Total number of bytes
  inspected:                 2.92 PB
  
  10/07/2021 03:12:36      ANE4961I    Total number of bytes
  transferred:          821.48 TB
  
  10/07/2021 03:12:36      ANE4971I    LanFree data bytes:
                                820.90 TB
  10/07/2021 03:12:36      ANE4963I    Data transfer time:
                    1,885,683.10 sec
  
  10/07/2021 03:12:36      ANE4966I    Network data transfer
  rate:                467,765.21 KB/sec
  
  10/07/2021 03:12:36      ANE4967I    Aggregate data transfer
  rate:             249,199.42 KB/sec
  10/07/2021 03:12:36      ANE4968I    Objects compressed by:
                                      0%
  
  10/07/2021 03:12:36      ANE4976I    Total data reduction
  ratio:                              72.54%
  
  10/07/2021 03:12:36      ANE4964I    Elapsed processing time:
                      215:12:42
  
  
  
  backup start date/time : 2021/08/27 4:00:02
  backup end  date/time : 2021/10/07 03:12:36
  
  But server actlog and client backup statistic shows "Elapsed
  processing time:" as "215:12:42" (about 9days).
  In facts, it should show over 980 hours.
  
  
  Spectrum Protect Versions affected:
  Spectrum Protect Client version  8.1.0 or later  on All Unix,
  Linux, Windows
  
  Initial Impact:
  Low
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect backup-archive client versions 7.1 and  *
  * 8.1 on all platforms                                         *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * see ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is projected *
  * to be fixed in level 8.1.14. Note that this is subject to    *
  * change at the discretion of IBM.                             *
  ****************************************************************
  *
  

Problem conclusion

•  "Elapsed processing time" will not be limited by 256 hours
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• dsmc
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels