APAR status
Closed as program error.
Error description
SSH connection from client intermittently fails. SSH connection hangs up because IDG did not send "Server: Key Exchange Init". We sometimes receives "Bad protocol version identification" error instead of hang up.
Local fix
retry SSH connection
Problem summary
When using ssh client to connect to Datapower, it may intermittently fail while connecting.
Problem conclusion
Fix is available in 2018.4.1.19, 10.0.1.6 For a list of the latest fix packs available, please see: http://www-01.ibm.com/support/docview.wss?uid=swg21237631
Temporary fix
Retry SSH connection.
Comments
APAR Information
APAR number
IT38759
Reported component name
DATAPOWER
Reported component ID
DP1234567
Reported release
18X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-10-21
Closed date
2022-02-14
Last modified date
2022-02-14
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
DATAPOWER
Fixed component ID
DP1234567
Applicable component levels
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateways"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"18X"}]
Document Information
Modified date:
14 February 2022