APAR status
Closed as program error.
Error description
Deploying additional data collectors to a Storage Insights which already has existing data collectors configured with manual storage assignments shows all of the storage as unreachable when you drill into the the details for the new data collectors. The connectivity is not evaluated for the new data collectors until a problem with the existing primary data collector is encountered. The unreachable Connection Status in this case can be misleading and does not provide confidence that it will failover successfully when needed. The Connection Status for the new data collectors has not been evaluated yet. Data collector failover is expected to work as long as the storage can be confirmed as reachable outside of Storage Insights. As a workaround, you can manually issue a Test Connection to each storage device to update the Connection Status.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users deploying additional data * * collectors * **************************************************************** * PROBLEM DESCRIPTION: * * Deploying additional data collectors to a Storage Insights * * which already has existing data collectors configured with * * manual storage assignments shows all of the storage as * * unreachable when you drill into the the details for the new * * data collectors. * * * * The connectivity is not evaluated for the new data * * collectors until a problem with the existing primary data * * collector is encountered. The unreachable Connection * * Status in this case can be misleading and does not provide * * confidence that it will failover successfully when needed. * * The Connection Status for the new data collectors has not * * been evaluated yet. Data collector failover is expected to * * work as long as the storage can be confirmed as reachable * * outside of Storage Insights. * * * * As a workaround, you can manually issue a Test Connection * * to each storage device to update the Connection Status. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 1Q22 [ 54X-IBM-SI ] ( release target 1Q 2022 / March ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT38754
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
54X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-10-20
Closed date
2021-11-18
Last modified date
2021-11-18
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
Document Information
Modified date:
08 February 2022