APAR status
Closed as program error.
Error description
The netstat command clearly shows that it's the insights process keeping open the port 22 connections [root@XXX1 ~]# ps -ef | grep 16793 root 16793 16779 0 Jul13 ? 02:16:31 /root/PL_Datacollector/jre/bin/java -Djdk.http.auth.tunneling.disabledSchemes= -cp ./classes:./lib/* com.ibm.saas.agent.CollectorMain root 71974 55681 0 14:08 pts/5 00:00:00 grep --color=auto 16793 [root@xxx1 ~]# netstat -tanp | grep 16793 tcp6 0 0 xxx.xxx.xxx.xx:61927 xxx.xxx.xxx.xx:22 ESTABLISHED 16793/java tcp6 0 0 xxx.xxx.xxx.xx:36848 xxx.xxx.xxx.xx:22 ESTABLISHED 16793/java tcp6 0 0 xxx.xxx.xxx.xx:57307 xxx.xxx.xxx.xx:22 ESTABLISHED 16793/java tcp6 0 0 xxx.xxx.xxx.xx:53817 xxx.xxx.xxx.xx:22 ESTABLISHED 16793/java tcp6 0 0 xxx.xxx.xxx.xx:59505 xxx.xxx.xxx.xx:22 ESTABLISHED 16793/java tcp6 0 0 xxx.xxx.xxx.xx:60461 xxx.xxx.xxx.xx:22 ESTABLISHED 16793/java tcp6 0 0 xxx.xxx.xxx.xx:63601 xxx.xxx.xxx.xx:22 ESTABLISHED 16793/java tcp6 0 0 xxx.xxx.xxx.xx:63669 xxx.xxx.xxx.xx:22 ESTABLISHED 16793/java tcp6 0 0 xxx.xxx.xxx.xx:32914 xxx.xxx.xxx.xx:22 ESTABLISHED 16793/java tcp6 0 0 xxx.xxx.xxx.xx:58405 xxx.xxx.xxx.xx:22 ESTABLISHED 16793/java tcp6 0 0 xxx.xxx.xxx.xx:63940 xxx.xxx.xxx.xx:22 ESTABLISHED 16793/java tcp6 0 0 xxx.xxx.xxx.xx:53684 xxx.xxx.xxx.xx:22 ESTABLISHED 16793/java tcp6 0 0 xxx.xxx.xxx.xx:52315 xxx.xxx.xxx.xx:22 ESTABLISHED 16793/java tcp6 0 0 xxx.xxx.xxx.xx:40453 xxx.xxx.xxx.xx:22 ESTABLISHED 16793/java tcp6 0 0 xxx.xxx.xxx.xx:47370 xxx.xxx.xxx.xx:22 ESTABLISHED 16793/java tcp6 0 0 xxx.xxx.xxx.xx:60448 xxx.xxx.xxx.xx:22 ESTABLISHED 16793/java tcp6 0 0 xxx.xxx.xxx.xx:32924 xxx.xxx.xxx.xx:22 ESTABLISHED 16793/java tcp6 0 0 xxx.xxx.xxx.xx:58145 xxx.xxx.xxx.xx:22 ESTABLISHED 16793/java
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users monitoring Spectrum Scale device * **************************************************************** * PROBLEM DESCRIPTION: * * Storage Insights is leaving open port 22 while monitoring * * a Spectrum Scale device. * * * * The netstat command clearly shows that it's the insights * * process * * keeping open the port 22 connections * * * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 4Q21 [ 54X-IBM-SI ] ( release target 4Q 2021 / November ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT38690
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
54X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-10-13
Closed date
2021-10-13
Last modified date
2021-10-13
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
Document Information
Modified date:
08 February 2022