IBM Support

IT38631: CAPACITY CHART MAY FAIL TO BE DISPLAYED IN STORAGE INSIGHTS GUI WITH ERROR BPCUI0032E

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APAR status

  • Closed as program error.

Error description

  • In Storage Insights GUI -> Resources -> Block Storage Systems ->
Select a storage -> Actions -> View capacity, the chart may fail
to be displayed and give error:

BPCUI0032E

Oops something wrong happened on our end. Try refreshing the
page to fix the issue. Error code: TSS:ECONNRESET.
Reference ID: 6996ab40cfad0883

Local fix

  • Refresh the page

Problem summary

  • ****************************************************************
* USERS AFFECTED:                                              *
* IBM Storage Insights users viewing capacity charts           *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* In Storage Insights GUI -> Resources -> Block Storage        *
* Systems                                                      *
* Select a storage -> Actions -> View capacity, the chart may  *
* fail                                                         *
* to be displayed and give error:                              *
*                                                              *
* BPCUI0032E                                                   *
* Oops something wrong happened on our end. Try refreshing the *
* page to fix the issue. Error code: TSS:ECONNRESET.           *
* Reference ID: 6996ab40cfad0883                               *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************

Problem conclusion

  • The fix for this APAR is contained in the following release:

IBM Storage Insights 4Q21   [ 54X-IBM-SI ]

( released 4Q 2021 / December )

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT38631
    • 

  • Reported component name
    STORAGE INSIGHT
    • 

  • Reported component ID
    5608TPCSI
    • 

  • Reported release
    54X
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2021-10-07
    • 

  • Closed date
    2022-02-22
    • 

  • Last modified date
    2022-02-22
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    STORAGE INSIGHT
    • 

  • Fixed component ID
    5608TPCSI
    • 



Applicable component levels


    








      
              
                            

              

              [{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            23 February 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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