A fix is available
APAR status
Closed as program error.
Error description
error in the WebUI is caused by this error in the device server traceDeviceServer_0.log java.lang.NullPointerException at com.ibm.tpc.perf.confi g.ConfigDataServiceTpc.getAllAgents(ConfigDataServiceTpc.java:4 332) at com.ibm.tpc.perf.counter.CounterDataService.determine Support(CounterDataService.java:1665) at com.ibm.tpc.perf.counter.CounterDataService.determine Support(CounterDataService.java:1578) at com.ibm.tpc.perf.counter.CounterDataService.determine Support(CounterDataService.java:1536) at com.ibm.tpc.perf.api.collector.PerfCollectionService. getPerfDeviceSupport(PerfCollectionService.java:659) at com.tivoli.sanmgmt.middleware.TSNMServiceManager.doPo st(TSNMServiceManager.java:518) Caused by two SVC firmware v6.x entries in the T_RES_STORAGE_SUBSYSTEM which have most of the columns
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Spectrum Control users adding older version of SVC (firmware * * 6.4) * **************************************************************** * PROBLEM DESCRIPTION: * * Spectrum Control will throw an error in the WebUI and in * * the device server traceDeviceServer_0.log * * when attempting to add an SVC device running an outdated * * firmware level, such as 6.x * * * * This APAR fixes the code to work even when an older * * version of SVC firmware (which is not supported), is added * * to Spectrum Control. * * * * However, it is strongly recommended that all storage * * devices are running current, supported versions of * * firmware to ensure proper functionality. * * * * If any problems occurs while using older, as-is software * * levels, you will need to upgrade to an officially supported * * version. * * * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Spectrum Control 5.4.5 [ 5.4.5-IBM-SC ] ( release target 4Q 2021 / November ) http://www.ibm.com/support/docview.wss?&uid=swg21320822 The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT38306
Reported component name
TPC ADVANCED
Reported component ID
5608TPCA0
Reported release
543
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-09-09
Closed date
2021-09-14
Last modified date
2021-09-14
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TPC ADVANCED
Fixed component ID
5608TPCA0
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSNECY","label":"Tivoli Storage Productivity Center Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"543"}]
Document Information
Modified date:
25 June 2022