APAR status
Closed as program error.
Error description
Performance data export in Storage Insights fails. No error appears other than 'task failed'. This occurs regardless of time period (several days, week, month) and for multiple devices of different types.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insight users exporting performance data * **************************************************************** * PROBLEM DESCRIPTION: * * Performance data export in Storage Insights fails. No error * * appears other than 'task failed'. This occurs regardless of * * time * * period (several days, week, month) and for multiple devices * * of * * different types. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following release: IBM Storage Insights 3Q21 [ 54X-IBM-SI ] ( released 3Q 2021 / September )
Temporary fix
Comments
APAR Information
APAR number
IT38290
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
54X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-09-07
Closed date
2021-09-30
Last modified date
2021-09-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
Document Information
Modified date:
08 February 2022