APAR status
Closed as program error.
Error description
The IBM Spectrum Protect Plus application inventory for Oracle does not find any of the databases. The job log does not indicate any error or helpful message : SUMMARY,<timestamp>CTGGA2398,Starting job for policy Application Server Inventory. id -> <JobID>. IBM Spectrum Protect Plus version 10.1.8-4115. ... DETAIL,<timestamp>,CTGGA4000,[<OracleHostAddress>] .. Unix Host Agent 10.1.999.4122 running as <OracleUser> for appdiscovery (task ID: 12345) .. Hostname: <OracleHostName> / Operating System: AIX 7.1.0.0 powerpc / Python: 3.6.9 .. Discovering disks and mounted volumes .. Discovering network and initiator information. .. Discovering application instances. .. --- Running discovery for oracle agent --- .. No Oracle installations found. .. --- Finished discovery for oracle agent --- .. Discovered 0 application instances and 0 mounted volume(s) on 0 disk(s) in 19s. .. Fetched peer instances to get application types of application server INFO,<timestamp>,CTGGA2222,Cataloged 0 instances 0 database groups 0 databases 0 folders 0 labels 0 volumes and 0 disks from server <OracleHostAddress> Further investigation showed the problem is due to the Oracle Inventory pointer file /etc/oraInst.loc to be bigger than the IBM Spectrum Protect Plus enforced limit of 256 bytes. That limitation should not be needed for the default location for the Oracle Inventory pointer file. IBM Spectrum Protect Plus Versions Affected: IBM Spectrum Protect Plus 10.1.x Additional Keywords: SPP, SPPLUS, TS006570251, oracle, pointer, config
Local fix
Ensure /etc/oraInst.loc does not exceed 256 bytes.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.X * **************************************************************** * PROBLEM DESCRIPTION: * * see ERROR description * **************************************************************** * RECOMMENDATION: * * Apply the fixing level when available. This problem is * * currently projected to be fixed in IBM Spectrum Protect Plus * * level 10.1.9. Note that this is subject to change at the * * discretion of IBM.? * ****************************************************************
Problem conclusion
IBM Spectrum Protect Plus will no longer fail to inventory Oracle servers with an oraInst.loc file larger than 256 bytes.
Temporary fix
Comments
APAR Information
APAR number
IT38169
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A18
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-08-27
Closed date
2021-10-08
Last modified date
2021-10-08
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
App Oracle
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A18","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
31 January 2024