IT38053: UPDATES AND HOTFIX MANAGEMENT CHECK TAKES LONG TIME

APAR status

• Closed as program error.

Error description

• After log in into the Administrative console, the check for
  updates in section Updates and Hotfix Management takes long time
  for IBM Spectrum Protect Server which do not have internet
  access. The timeout is about 15 minutes or less.
  
  Eventually after this timeout the Administrative Console will
  present the option to perform a manual ISO update.
  
  
  IBM Spectrum Protect Versions Affected:
  IBM Spectrum Protect Plus 10.1.X
  
  Additional Keywords: SPP, SPPLUS, TS005150616, Updates and
  Hotfix Management, Administrative console
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus levels 10.1.x.                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available.  This problem is          *
  * currently projected to be fixed in IBM Spectrum Protect Plus *
  * levels 10.1.8 patch1 and 10.1.9.  Note that this is subject  *
  * to change at the discretion of IBM.                          *
  ****************************************************************
  

Problem conclusion

• IBM Spectrum Protect Plus Administrative Console has been
  enhanced to check for connections to the update repository prior
  to attempting to collect update information.  The connection
  check should take approximately 1 minute.   If the connection
  check fails, the Administrative Console's "Updates and hotfix
  management" screen should be enabled for local ISO update.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• Platform AdminCon
  

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels