IBM Support

IT38052: MAINTENANCE SESSIONS FOR UNREGISTERED CLOUD PROVIDERS REMAIN IN PENDING STATE INDEFINITELY

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When a cloud provider is unregistered, pending cleanup sessions
    are skipped and never scheduled.
    
    The list of pending sessions in the queue can be seen using the
    following command on the vSnap:
    vsnap cloud maint show
    
    IBM Spectrum Protect Versions Affected:
    IBM Spectrum Protect Plus 10.1.X
    
    
    Additional Keywords: SPP, SPPLUS, TS006077101, maintenance,
    pending, partner
    

Local fix

  • Sessions can be manually deleted by using:
    vsnap maint delete --id <id>
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.3, 10.1.4, 10.1.5,      *
    * 10.1.6, 10.1.7, and 10.1.8                                   *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in IBM Spectrum Protect Plus level     *
    * 10.1.9. Note that this is subject to change at the           *
    * discretion of IBM.                                           *
    ****************************************************************
    

Problem conclusion

  • Implemented code fixes to ensure vsnap-maint service sessions
    associated with non-existent cloud partner IDs are removed from
    the queue.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT38052

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A18

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-08-18

  • Closed date

    2021-09-29

  • Last modified date

    2021-09-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • vSnap    Offload
    

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A18","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
31 January 2024