APAR status
Closed as program error.
Error description
Backup of Virtual Machines (VMs) based on Virtual Volumes (VVOL) datastores may fail with the following error: ERROR, <timestamp>, CTGGA2649,Backup of virtual machine <VMName> has failed. Error: One of the parameters supplied is invalid (evddk-16000) Additionally in the VADP proxy log the following info is presented: <timestamp> [I] <VDDK> VixDiskLib: VixDiskLibQueryBlockList: Fail to query blocks (offset 0, chunkSize 4096, chunkNumber 256000). Error 16000 (One of the parameters supplied is invalid) (DiskLib error 1: One of the parameters supplied is invalid) at 591. <timestamp> [E] QueryAllocatedBlocks failed for disk [<datastore>] <VMName>/<VMName>.vmdk,(Handle:0x7f1870009e80). startSector:0. numSectors:1048576000. Error:One of the parameters supplied is invalid (evddk-16000) The issue may not affect all VMDKs. It can occur on individual VMDK, while the rest are OK. | MDVREGR 10.1.7.0-TIV_5737SPLUS | IBM Spectrum Protect Versions Affected: IBM Spectrum Protect Plus 10.1.8 Additional Keywords: SPP, SPPLUS, TS006348021, evddk-16000
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.8 * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in IBM Spectrum Protect Plus level * * 10.1.8 ifix2 and 10.1.9. Note that this is subject to change * * at the discretion of IBM * ****************************************************************
Problem conclusion
This problem has been fixed so that after encountering condition of failing on querying allocated blocks, the new behavior is that alternative approach will be used so that backup can proceed successfully.
Temporary fix
Comments
APAR Information
APAR number
IT38050
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A18
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-08-18
Closed date
2021-08-27
Last modified date
2021-08-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
Hypervis VMware
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A18","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
31 January 2024