APAR status
Closed as program error.
Error description
Data collection fails after adding Cisco MDS switches to Storage Insights. The switches are shown under the Chassis tab, but they do not show up under the Switches tab. The task to add the switches shows as failed in Storage Insights. Example: Adding 4 systems of type Cisco Switch Cannot connect to the switch with the provided IP address, host name, protocol, and port. traceEP_error_0.log RestCiscoSwitchProbe.collectData()] [ERROR] Failure while collecting data: <SWITCH_IP> java.lang.NullPointerException java.lang.NullPointerException at com.ibm.srm.dc.cisco.probe.RestCiscoSwitchProbe.lambda$null $35(RestCiscoSwitchProbe.java:1627) at com.ibm.srm.dc.cisco.probe.RestCiscoSwitchProbe$$Lambda$47/ 0x00000000bcaf3260.accept(UnknownSource) at java.util.ArrayList.forEach(ArrayList.java:1270) at com.ibm.srm.dc.cisco.probe.RestCiscoSwitchProbe.lambda$gath erISLAndTrunkData$36(RestCiscoSwitchProbe.java:1622) ...
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users monitoring Cisco MDS switches * **************************************************************** * PROBLEM DESCRIPTION: * * Data collection fails after adding Cisco MDS switches to * * Storage * * Insights. The switches are shown under the Chassis tab, but * * they * * do not show up under the Switches tab. * * * * The task to add the switches shows as failed in Storage * * Insights. Example: * * * * Adding 4 systems of type Cisco Switch * * * * Cannot connect to the switch with the provided IP address, * * host name, protocol, and port. * * * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following release: IBM Storage Insights 3Q21 [ 54X-IBM-SI ] ( released 3Q 2021 / September )
Temporary fix
Comments
APAR Information
APAR number
IT37989
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
54X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-08-12
Closed date
2021-09-30
Last modified date
2021-09-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
Document Information
Modified date:
08 February 2022