IT37982: SERVER ON LINUX OS WILL CONTINUE TO USE DRIVES EVEN IF FAILURE MOUNTING VOLUME WHEN SANDISCOVERY=OFF

IBM Spectrum Protect Server V8.1 Fix Pack 13 (V8.1.13) Downloads

APAR status

• Closed as program error.

Error description

• In a scenario where SANDISCOVERY option is disabled, the IBM
  Spectrum Protect server will potentially mount a tape volume to
  an empty drive where it had an open failure. Once the mount is
  done, the server fails to open this drive to verify the volume
  label, therefore,
  the mount is failed. In a shared library environment, The
  ANR9790W message will be displayed.
  A PVR MMS ADDMSG server trace will show a failure mounting the
  volume:
  
  
  ie:
  15:46:04.663 [344288][pvr.c][10501][TraceMsg]:ANR9790W Request
  to mount volume <volname> for library client <lib_client_name>
  failed.~
  15:46:04.669 [344288][smexec.c][4888][TraceMsg]:ANR0409I Session
  238665 ended for server <servername> (Windows).~
  ....
  
  but despite that,  the Server will try to use the drive again.
  At the end the operation will fail anyway:
  
   15:46:04.661 [344289][pvr.c][6793][TraceMsg]:ANR8779E Unable to
  open drive /dev/rmt/drive1, error number= 5.~
   15:46:04.661 [344289][mmsscsi.c][12517][MoveVolume]:abnormal
  exit rc = 2836
   15:46:04.661 [344289][mmsscsi.c][12820][TraceMsg]:ANR8942E
  Could not move volume <volname>  from slot-element 269 to
  slot-element 1234.~
  
  
  
  
  
  Platform/version affected:
  Any supported version of IBM Spectrum Protect Server on Linux OS
  platform
  
  
  
  
  Additional keywords:
  #TS005965876  ANR9790W ANR8942E
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users of SCSI tape           *
  * libraries.                                                   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available.                           *
  * This problem is currently projected to be fixed in level     *
  * 8.1.13.                                                      *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms for reported release:  Linux
  Platforms fixed:   Linux
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R71L PSY

     UP

• R81L PSY

     UP