IT37635: RESULT OF 'TEST CONNECTION' RETURNS AMBIGUOUS RESULT

APAR status

• Closed as program error.

Error description

• When running 'test connection' on a device, you get a popup that
  does not clearly state "connection to the device was successful"
  or "connection to the device failed". instead you get a message
  that says 'task completed' or 'task failed'. this is unclear and
  leaves the user wondering whether the task itself succeeded or
  failed, or the actual connection test.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users viewing results of a Test         *
  * Connection to a device                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * When running 'test connection' on a device, you get a popup  *
  * that                                                         *
  * does not clearly state "connection to the device was         *
  * successful"                                                  *
  * or "connection to the device failed". Instead you get a      *
  * message                                                      *
  * that says 'task completed' or 'task failed'. this is unclear *
  * and                                                          *
  * leaves the user wondering whether the task itself succeeded  *
  * or                                                           *
  * failed, or the actual connection test.                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  The status of tasks are available in the Tasks view, and visible
  by clicking on the icon for 'Running and Completed tasks' or
  on the icon for 'Failed tasks'.
  
  The tasks information is documented here:
  https://www.ibm.com/docs/en/storage-insights?topic=navigation-tr
  acking-tasks
  
  When a Test Connection is successful, it is listed in the
  'Running and Completed tasks' under the Tasks completed
  section.
  
  If a Test Connection fails, then it is only listed under the
  'Failed Tasks' list.
  

Problem conclusion

• The fix for this APAR is contained in the following release:
  
  IBM Storage Insights 3Q21   [ 54X-IBM-SI ]
  ( released 3Q 2021 / September )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels