IT37605: STORAGE INSIGHTS DATA COLLECTOR FILES MAY BE FLAGGED BY SECURITY VENDORS AS MALWARE

IBM Storage Insights 3rd Party Storage Device Support Modules
Fix/patch for APAR IT37605 - IBM Storage Insights 3rd Party Vendor Storage Device Support Modules

APAR status

• Closed as program error.

Error description

• Security software vendors may flag the Storage Insights
  Data Collector files(s) as malicious / malware, even
  though they are whitelisted and legitimate files that pose
  no threat.
  

Local fix

• See TechNote with instructions and link to patch:
  https://www.ibm.com/support/pages/node/6473157
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users deploying the Data Collector on   *
  * Windows                                                      *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Security software vendors may flag the Storage Insights      *
  * Data Collector files(s) as malicious / malware, even         *
  * though they are whitelisted and legitimate files that pose   *
  * no threat.                                                   *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 3Q21   [ 54X-IBM-SI ]
  ( release target 3Q 2021 / September )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

• See TechNote with instructions and link to patch:
  https://www.ibm.com/support/pages/node/6473157
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels

• R54X PSY

     UP