APAR status
Closed as program error.
Error description
IBM Spectrum Protect Plus archive operations fail for office 365 when there are millions of emails. IBM Spectrum Protect Plus Versions Affected: IBM Spectrum Protect Plus 10.1.4 and later
Local fix
n/a
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.6, 10.1.7, 10.1.8 * **************************************************************** * PROBLEM DESCRIPTION: * * See Error Description * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in IBM Spectrum Protect Plus level * * 10.1.9. Note that this is subject to change at the * * discretion of IBM. * ****************************************************************
Problem conclusion
The problem occurred when uploading a large number of objects to archive, such as thousands of objects generated by MS365 backups, because the vSnap server experienced timeouts while iterating over the list of objects and collecting metadata like object sizes. The problem has resolved by implementing code fixes to make the archive process more efficient and scalable for large number of objects.
Temporary fix
Comments
APAR Information
APAR number
IT37586
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A18
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-07-13
Closed date
2021-09-29
Last modified date
2021-09-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
vSnap Archive
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A18","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
31 January 2024