IBM Support

IT37464: GATEWAYS MAY NOT SEND LAST PROCESSED EVENT TO API MANAGER DUE TO A TIMING WINDOW

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APAR status

  • Closed as program error.

Error description

  • When events are being processed by the gateways in parallel
    under certain timing windows the last processed event
    acknowledgment may not be sent back to the API Manager. Without
    this acknowledgment being sent API Manager will show that these
    events are still waiting for completion and will continue to
    wait for gateways to send the acknowledgement forever.
    

Local fix

  • Sending a snapshot from the API Manager, for instance by setting
    the webhook subscription to online with the apicops tool, should
    result in the gateway processing the snapshot and sending all
    the necessary acknowledgments back to API Manager.
    

Problem summary

  • Gateway may not send last processed event to api manager due to
    a timing window.
    

Problem conclusion

  • Fix is available in 10.0.1.4.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT37464

  • Reported component name

    DATAPOWER

  • Reported component ID

    DP1234567

  • Reported release

    A0X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-06-30

  • Closed date

    2021-08-04

  • Last modified date

    2021-08-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    DATAPOWER

  • Fixed component ID

    DP1234567

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateways"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A0X"}]

Document Information

Modified date:
05 August 2021