APAR status
Closed as program error.
Error description
The Microsoft SQL feature enables to store large unstructured objects. The IBM Spectrum Protect Plus SQL backup of a database can fail with the error: "Backup failed for database Multimedia:Group SQL_INSTANCE... copy failed message [Failed to copy file from \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy5\XISData\SQLFiles treamData\$FSLOG\ffffffdd-fffffa3e-fff5. 00000022-000005c1-0002.20dec72e-7b4e-4e7e-86f1-fe2d2c2d1d43~ec09 0c6f-f565-46c8-99b8-74935bea88d2~00000022- 000005c1-0002.57e-0.1000011to c:\programdata\spp\mnt\sppb_spp_1011_2118_17595ba586a\<DBName>\m ultimedia\ filegroup_20210524013601\SQLFilestreamData\$FSLOG\ffffffdd-fffff a3e-fff5.00000022- 000005c1-0002.20dec72e-7b4e-4e7e-86f1-fe2d2c2d1d43~ec090c6f-f565 -46c8-99b8-74935bea88d2~ 00000022-000005c1-0002.57e-0.1000011 ; error: The system cannot find the path specified]" This happens when a source file is empty and the file name is long, which lead to destination file path of more than 256 characters. IBM Spectrum Protect Plus Versions Affected: IBM Spectrum Protect Plus 10.1.4 and higher Additional Keywords: SPP, SPPlus, TS005724149, SQL. multimedia, BLOB, unstructured
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.* * **************************************************************** * PROBLEM DESCRIPTION: * * see ERROR Description * **************************************************************** * RECOMMENDATION: * * Apply the fixing level when available. This problem is * * currently projected to be fixed in IBM Spectrum Protect Plus * * level 10.1.8 ifix2 and 10.1.9. Note that this is subject to * * change at the discretion of IBM. * ****************************************************************
Problem conclusion
Fixed an issue with copying files with zero size. After applying the fix backup of databases with zero file size will complete successfully.
Temporary fix
Comments
APAR Information
APAR number
IT37408
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A15
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-06-24
Closed date
2021-08-30
Last modified date
2021-08-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
Apps SQL
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A15","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
31 January 2024