IT37258: DATA COLLECTOR UPGRADE REMOVES CUSTOMER CACERT CAUSING DATA COLLECTOR TO FAIL

APAR status

• Closed as program error.

Error description

• the storage insights data collector upgrade replaces the
  contents of the /security folder which wipes out any custom
  cacert created by the customer. this causes the data collector
  to fail because it no longer has the required certificate for
  connection.
  

Local fix

• backup the /security folder prior to data collector upgrades if
  custom certs are required so they can be restored after an
  upgrade.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users upgrading Data Collector with     *
  * custom certificates                                          *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * The Storage Insights data collector upgrade replaces the     *
  * contents of the /security folder which wipes out any custom  *
  * cacert created by the customer.                              *
  *                                                              *
  * This causes the data collector to fail because it no longer  *
  * has the required certificate for connection.                 *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 3Q21   [ 54X-IBM-SI ]
  ( release target 3Q 2021 / September )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

• If using custom certificates, backup the /security folder
  prior to upgrading the data collector, so the certificates
  can be restored after the upgrade.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels